Frequently Asked Questions
How do I order?
First, you need to become a member. This can be done by filling out our sign-up form online. You can then order online or call us and order by phone. Feel free to call us at (415) 855-5914 if you have any questions whatsoever.
What do I need to do to become a member?
In order to legally obtain cannabis from us, you need to be a Californian with a valid doctor's recommendation. If you meet those qualifications, you can sign up online and order online in just a few minutes.
Where do you deliver?
We deliver to Marin County. If we don't deliver to your home, we would be happy to meet you at your office/place of work. Stay tuned, more delivery areas are coming soon!
How long does delivery take?
Depending on where you're located, your order will arrive in 60 mins or less.
Do you accept credit or debit?
We accept credit/debit and cash upon delivery. For all credit/debit transactions, there is an additional 2.00 processing fee.
What is your minimum order amount?
While delivery is always FREE, we do require a minimum order amount of $50 and $100 order minimum for West Marin.
Are there First Time Patient Deals?
10% off your first order :).
What if I don't have a CA Doctor's Recommendation?
We cannot serve you without proper documentation. To become a legal patient you can visit your personal physician or you can have a virtual doctor's appointment through Get Heally The entire process takes 20 minutes or so and being evaluated costs $39 through this link.