We're Here To Help
Having a issue with an order or just have a question about our products? Or maybe you’d like to talk to a Budtender? Reach out via the chat box on the right of this page or call us at (415) 855-5914 anytime at during business hours of 10 am through 9 pm every day. Because we’re not only here to deliver, we’re also here to curate an experience for you!
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How-to Videos
With Nice Guys’ Loyalty Program you earn credit with every purchase. Learn to check on your Reward Points in this video.
Frequently Asked Questions
Common Queries
To confirm that we deliver to your address and to check to see if express delivery is available for you.
Only if you are between the ages of 18 to 20. Adults 21 and older can purchase with a Government issued ID.
For adult recreational use you can purchase 1 ounce (28.5g) of cannabis flower and 8 grams (8,000mg) of concentrates. For medical patients, you can purchase 8 ounces of flower with a valid doctor’s recommendation. Concentrates are the “plant conversion” equivalent to 8 ounces for medical sales.
We are required by state and local law to collect identification information and verify the age of anyone buying cannabis products.
Unfortunately at this time, drivers do not carry any excess product with them. Please call us if you would like to make any changes to your order.
We deliver to Marin County, Petaluma, Sonoma, and select zip codes in Napa (94559, 94581) and San Francisco (94123, 94115, 94118, 94109, 94121). If we don't deliver directly to your home at this time, we are happy to meet you at your office/place of work within our delivery area. You can even schedule a delivery for a specific time range in your order notes at checkout. Stay tuned, more delivery areas are coming soon!
We're open from 10:00 am through 9:00 pm every day. Our final orders are at 9 pm, 7 pm for same-day delivery in West Marin (anywhere west of Fairfax, including Muir Beach, Stinson, and Bolinas). Petaluma and SF final orders for the day are at 8:00 pm. Orders for all areas will still be accepted anytime, but if they are after the "final order" time they will be delivered the next day.
Delivery
It’s not required, but it is greatly appreciated!
We are currently delivery only.
Yes! However, it needs to be somewhere that is an office/commercial location or someone else’s residence. And we can NOT deliver to any federal property.
We are required to meet you in person for delivery. We cannot leave any products unattended due to cannabis laws.
Nice Guys is dedicated to continuing providing service to our patients while also protecting our employees and other Marin County customers. We are compliant with all public health regulations and best practices from local, state, and federal authorities. While our customers are no longer required to wear masks or face coverings as of June 15, 2021, our drivers will continue to wear masks during deliveries and offer contactless methods of payment.
Delivery times are targeted to be within 60 mins but they may vary due to higher order volume in conjunction with unforeseen circumstances. We will communicate the delivery ETA as your order is processed. Thanks for understanding!
Purchases and Payments
We accept cash, and have partnered with Paytender who accepts bank transfers. We also accept debit cards with a $3.oo fee, as well as credit cards with a $10.00 convenience fee. Some small banks/credit unions cannot be accepted currently because of federal banking laws.
We currently accept Cash, Paytender, Debit and Credit Cards. While we cannot take payments directly over the phone, we can send you a link to easily pay via Paytender on your mobile phone. It is quick and easy to sign up at Paytender.com and you can link your bank account.
While delivery is always FREE, we do require a minimum order amount of $50, and a $100 order minimum for West Marin and Petaluma.
No sweat: we apply discounts upon receipt of your order.
Our minimum order amount for delivery is $50. For West Marin (west of Fairfax), San Francisco, and Petaluma the minimum order is $100.
Taxes are complicated, especially cannabis taxes. Here is the official guide from the Calfornia Department of Tax and Fee Administration with examples of how taxes are calculated: https://www.cdtfa.ca.gov/industry/cannabis.htm#Retailers
Products
We have a variety of edibles that can assist you with sleep but we would recommend you to look under the indica category or look for something with CBN which is a specific cannabinoid that helps you with sleep. We are also happy to help you find something that would be specific to your needs so please give us a call at (415)855-5914 or use our chat function. Everyone’s needs are different.
Indica is prepared to help you relax - watch TV, take a bath, destress and mellow out. It is also good for sleep and anxiety.
Sativa is prepared to help you remain alert - hang with friends, work on creative projects, uplifting and energizing. It is also great for headaches and nausea.
That's why we're here. Give us a chat (on the right of this page) or a call at (415)855-5914 during business hours to talk to one of our on-staff Budtenders, or drop us an email at [email protected].
We only sell cannabis derived CBD products and therefore contain small amounts of other cannabis compounds. Cannabis derived CBD has been shown to be more therapeutic and effective than hemp derived CBD sometimes sold in stores. We sell products that contain small enough amounts of THC to not be psychoactive. If you filter our menu to include CBD products you will be able to find a variety of wonderful different options for your needs. Please call us if you have any questions.
While delivery is always FREE, we do require a minimum order amount of $50 and $100 order minimum for West Marin and San Francisco. We do offer 25% off your first order.
Do not despair: you are not alone! Here's a handy chart to see which cartridges go with which batteries:
Event Delivery
Event Delivery is a service that allows for fast efficient delivery service within a localized area during a Special Event.
In addition to our regular service options, Express Delivery offers speedy delivery service times and delivers many of our most popular products. Our regular delivery times average between 15-90 minutes, whereas Express Delivery times we aim to deliver in under 60 minutes.
Not all areas have express available presently, but we are rolling out more areas all the time.
We are now offering Express Delivery in the following areas:
- San Rafael, 10 am - 7 pm
- Mill Valley, 10 am - 7 pm
- Novato, 10 am - 7 pm
Our Express Delivery Menu is a smaller offering of our expansive product menu. We offer our most popular items in Express and if you have a special request please don’t hesitate to let us know by emailing [email protected].
You're darn tootin' you can! Just select "Standard" from the menu selections here (Menu Options) and you'll see your Old School Nice Guys Delivery full menu and still enjoy 60-90 minute deliveries throughout Marin, Petaluma and San Fransisco - or if Express Delivery is available for you then you can choose Express for a speedy delivery.
The Express Delivery minimum order price is $25.
