We're Here To Help

Having a issue with an order or just have a question about our products? Or maybe you’d like to talk to a Bundtender? Reach out via the chat box on the right of this page or call us at (415) 855-5914 anytime at during business hours of 10 am through 9 pm every day. Because we’re not only here to deliver, we’re also here to curate an experience for you! 

There's a first Time for Everything

We've got a great post about First Timer's if you're new to the game - or even if you just want to learn.

Frequently Asked Questions

Common Queries

To confirm that we deliver to your address and to check to see if express delivery is available for you.

Only if you are between the ages of 18 to 20. Adults 21 and older can purchase with a Government issued ID.

For adult recreational use you can purchase 1 ounce (28.5g) of cannabis flower and 8 grams (8,000mg) of concentrates. For medical patients, you can purchase 8 ounces of flower with a valid doctor’s recommendation. Concentrates are the “plant conversion” equivalent to 8 ounces for medical sales.

We are required by state and local law to collect identification information and verify the age of anyone buying cannabis products.

Unfortunately at this time, drivers do not carry any excess product with them. Please call us if you would like to make any changes to your order.

We deliver to Marin County, Petaluma, and select San Francisco zip codes (94123, 94115, 94118, 94109, 94121). If we don't deliver to your home, we are happy to meet you at your office/place of work. Stay tuned, more delivery areas are coming soon!

Due to adult-use regulations, we cannot issue refunds or take exchanges for purchased cannabis products. Defective products can only be exchanged for the same product in working order. To initiate an exchange for a defective or mis-packed product, you must contact Nice Guys customer service within 21 days from the product’s delivery date. You may reach us via email at hello@niceguysdelivery.com or by phone at +1 (415) 855- 5914. Store credit will be issued if a replacement product is not available. Damaged cartridges and pods resulting from improper use will not be exchanged. There are no refunds on any products.

We're open from 10:00 am through 9:00 pm every day. Our final orders are at 9 pm, 7 pm for same-day delivery in West Marin (anywhere west of Fairfax, including Muir Beach, Stinson, and Bolinas). Petaluma and SF final orders for the day are at 8:00 pm. Orders for all areas will still be accepted anytime, but if they are after the "final order" time they will be delivered the next day.

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Delivery Bag

Delivery

It’s not required, but it is greatly appreciated!

We are currently delivery only.

Yes! However, it needs to be somewhere that is an office/commercial location or someone else’s residence. And we can NOT deliver to any federal property.

We are required to meet you in person for delivery. We cannot leave any products unattended due to cannabis laws.

Nice Guys is dedicated to continuing providing service to our patients while also protecting our employees and other Marin County customers. We are compliant with all public health regulations and best practices from local, state, and federal authorities. While our customers are no longer required to wear masks or face coverings as of June 15, 2021, our drivers will continue to wear masks during deliveries and offer contactless methods of payment.

Delivery times are targeted to be within 60 mins but they may vary due to higher order volume in conjunction with unforeseen circumstances. We will communicate the delivery ETA as your order is processed. Thanks for understanding!

Purchases and Payments

We accept cash, and have partnered with Paytender who accepts bank transfers. We also accept credit cards with a $10.00 convenience fee.

We currently accept Cash, Credit Cards and Paytender. While we cannot take payments directly over the phone, we can send you a link to easily pay via Paytender on your mobile phone. It is quick and easy to sign up at Paytender.com and you can link your bank account.

While delivery is always FREE, we do require a minimum order amount of $50, and a $100 order minimum for West Marin and Petaluma.

No sweat: we apply discounts upon receipt of your order.

Our minimum order amount is $50 with a $100 order minimum for West Marin (west of Fairfax), San Francisco, and Petaluma.

Delivery
Products

Products

We have a variety of edibles that can assist you with sleep but we would recommend you to look under the indica category or look for something with CBN which is a specific cannabinoid that helps you with sleep. We are also happy to help you find something that would be specific to your needs so please give us a call at (415)855-5914 or use our chat function. Everyone’s needs are different.

Indica is prepared to help you relax - watch TV, take a bath, destress and mellow out. It is also good for sleep and anxiety.

Sativa is prepared to help you remain alert - hang with friends, work on creative projects, uplifting and energizing. It is also great for headaches and nausea.

That's why we're here. Give us a chat (on the right of this page) or a call at (415)855-5914 during business hours to talk to one of our on-staff Budtenders, or drop us an email at hello@niceguysdelivery.com.

We only sell cannabis derived CBD products and therefore contain small amounts of other cannabis compounds. Cannabis derived CBD has been shown to be more therapeutic and effective than hemp derived CBD sometimes sold in stores. We sell products that contain small enough amounts of THC to not be psychoactive. If you filter our menu to include CBD products you will be able to find a variety of wonderful different options for your needs. Please call us if you have any questions.

While delivery is always FREE, we do require a minimum order amount of $50 and $100 order minimum for West Marin and San Francisco. We do offer 25% off your first order.

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